WORKSHOP
Effective Workplace Communication Skills Workshop
Enhance workplace collaboration and impact with MJI’s Effective Communication Skills Training in Singapore. This practical workshop equips teams to speak with confidence, listen actively, and build stronger professional relationships. Through real-world exercises, participants learn to communicate clearly, improve teamwork, and foster a positive workplace culture.
About the Workshop
This Effective Communication Skills Workshop is designed to help professionals enhance workplace communication, build confidence, and improve team collaboration. Participants will develop practical skills in verbal and non-verbal communication, active listening, message structuring, and managing difficult conversations.
Through expert facilitation and workplace-relevant scenarios, the workshop empowers individuals to communicate with clarity, influence, and professionalism. Whether you're looking to upskill your team, strengthen cross-functional communication, or cultivate confident speakers, this programme delivers practical tools that can be applied immediately in a corporate setting.
Structuring Clear & Impactful Messages
Learn to organise your ideas logically and communicate with clarity, purpose, and relevance across various workplace settings.
Enhancing Verbal & Non-Verbal Delivery
Develop greater awareness of tone, body language, and pacing to communicate more confidently and persuasively.
Communicating with Emotional Intelligence
Understand how to recognise emotions, both your own and others, to respond more thoughtfully and build rapport.
Navigating Difficult Conversations Professionally
Gain practical tools to address sensitive topics, deliver constructive feedback, and manage tension while maintaining respect.
Adapting to Different Communication Styles
Understand personality and communication preferences to build rapport and collaborate more effectively across diverse teams.
Applying Communication Frameworks at Work
Use tried-and-tested models (e.g., SBAR, SBI, AID) to give feedback, share updates, and structure persuasive messages.
Learning Outcomes
Gain practical tools to communicate with greater clarity, confidence, and impact at work.
Course Duration
Half-day or full-day
training workshop
(Customisable)
Course Delivery
Live facilitated session,
delivered onsite or virtually
Customisation
Workshop content and delivery can be tailored to meet your organisation’s goals and audience profile.
OUR PROGRAMME
Workshop Format
Designed to be flexible, practical, and engaging — this workshop can be delivered onsite or virtually, with content tailored to your team’s needs.
MEET YOUR TRAINER
Dr. Caroline Dawson
Dr. Caroline Dawson is a communication specialist with over 20 years of experience in business writing, interpersonal communication, and adult learning. With a doctorate in Business Administration and a background in journalism and corporate training, she empowers professionals to communicate with clarity, confidence, and credibility. Her workshops are highly practical, interactive, and tailored to real workplace needs.
faq
Your Communication
Skills Training
Questions, Answered
Get the details you need about our workshop delivery, class size, and customisation options.
This training equips teams to communicate clearly, handle tough stakeholder conversations, and collaborate better across fast-moving, cross-functional environments.
Ideal for managers, team leads, and professionals in tech, product, operations, and cross-functional roles who need to communicate clearly across platforms.
The communication skills workshop is available as a half-day or full-day programme. We can adjust the format based on your team’s schedule, learning goals, and organisational needs.
We recommend 12–25 participants for optimal interaction and feedback, but the session can be adjusted for larger groups too.
Yes. We customise examples, discussions, and activities based on your team’s roles, communication challenges, and real workplace scenarios.
Absolutely. The workshop can be conducted at your office, an external venue, or delivered virtually via Zoom or your preferred platform.