LANGUAGE PROFICIENCY
LANGUAGE PROFICIENCY
About the Course
This workshop will equip leaders with the essential knowledge and skills to take their
communication ability to a higher level. In today’s ever-changing, and disruptive business
environment, the ability to communicate with greater confidence, clarity and composure is an
important competency that leaders need. In this session, participants will walk away with practical
tips, strategies, and skills that they can immediately apply in their leadership roles.
Course Content :
▪ Understanding communication as a Leadership tool.
▪ Creating a communication strategy that aligns with the desired team culture.
▪ Managing communication across different levels of the organization.
▪ Understand and apply the power of non-verbal communication.
▪ Become a more adaptive and agile Communicator.
▪ The 4 keys to greater assertiveness.
▪ Learn how to say “No”, assertively declining requests or expressing disagreement
▪ Identifying different conflict resolution styles and approaches.
▪ Master skills to resolve conflict when dealing with interpersonal or team conflict
Why this Programme
Our workshops are designed to build and refine essential skills, offering a blend of practical, hands-on activities paired with expert guidance to ensure participants gain valuable, actionable insights.
Strategic Leadership Communication Frameworks
Participants will learn frameworks to boost leadership influence, foster collaboration, and align communication with goals.
Non-Verbal Communication Mastery
Sessions focus on understanding and effectively using non-verbal cues in professional interactions.
Assertiveness Techniques
Activities to build assertiveness, including techniques for saying “no” and setting boundaries respectfully.
Adaptive Communication Practice
Practical exercises help participants adjust their communication styles for different audiences and situations.
Conflict Resolution Techniques
Participants learn and apply strategies for resolving interpersonal or team conflicts through role-playing scenarios.
Peer Feedback and Reflection
Participants receive feedback on their communication styles and reflect on areas for improvement, guided by trainers and peers.
Meet the Trainer
Caroline Dawson
Caroline has more than 10 years of invaluable experience as an Editor of lifestyle and technical publications and 20 years teaching business management, environmental and soft-skills communication. As a former journalist, Caroline’s professional work experience as a Corporate Trainer, Keynote Speaker and Learning & Development Consultant; has required her to market the value of her programs and persuade clients to value and understand the urgency of good communication and management skills in the work force. As an ACTA certified WSQ trainer, She has also worked with the Workforce Development Agency of Singapore to develop training content for the Employability Skills System where she successfully attained industry approved competencies in conducting, planning and designing competency based assessments for communication workshops.
Course Details
Class Size:
A session requires a minimum of 12 participants, with a maximum capacity of 24 participants.
Course Duration :
9.00am-5.00pm (2 Days)
Course Dates:
Kindly indicate your interest by emailing us at info@mji.com.sg. Class dates will be confirmed once the minimum enrollment requirement is fulfilled.
Course Fees:
$650 per pax
Corporate & In-house Workshops
If you're interested in having a course delivered to your organization, please get in touch with us. MJI is committed to finding the perfect learning solution to meet your needs.
To get started, simply reach out to us via email at info@mji.com.sg . Please include the following details in your email:
Number of learners:
Preferred duration :
Preferred schedule :
Preferred venue :