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Fundamentals of Good Writing




2 Days

About the Course

Our comprehensive writing program is tailored to empower participants with the essential skills to master the art of impactful letters and emails critical for their career growth. Whether composing internal emails or responding to valued customers, this workshop equips participants with the techniques of compelling writing, helping them choose the right format, style, and tone for effective communication.

Key Learning Outcomes:

  1. Crafting Effective Communication: Learn to communicate with clarity and precision, ensuring messages are understood and resonate with the intended audience.

  2. Appropriate Format and Style: Understand the importance of selecting appropriate formats and styles for various business communications, enhancing professionalism.

  3. Tone and Language: Master the art of striking the right tone and using language that promotes engagement and builds positive relationships.

  4. Simplifying Complexity: Learn to simplify complex information, making it accessible and understandable to a diverse audience.

  5. Building Confidence: Gain renewed confidence in writing skills through practical samples, examples, and case studies that reinforce the principles of effective business writing.


Caroline Dawson

Caroline has more than 10 years of invaluable experience as an Editor of lifestyle and technical publications and 20 years teaching business management, environmental and soft-skills communication. As a former journalist, Caroline’s professional work experience as a Corporate Trainer, Keynote Speaker and Learning & Development Consultant; has required her to market the value of her programs and persuade clients to value and understand the urgency of good communication and management skills in the work force. As an ACTA certified WSQ trainer, She has also worked with the Workforce Development Agency of Singapore to develop training content for the Employability Skills System where she successfully attained industry approved competencies in conducting, planning and designing competency based assessments for communication workshops.


Meeting Room

Where to Attend :

NUSS Guild House @ Suntec City Tower 5 3 Temasek Blvd, #02-401/402 Suntec City Mall, Singapore 038983

Table Calendar

Public Seminar Dates:

26 & 27 March 2024

Credit Card


$680 per pax. Includes 2 tea breaks and lunch daily.


We offer corporate runs for our courses with a minimum requirement of 10 attendees. To get started, simply reach out to us via email at . Please include the following details, and we'll provide you with a discounted group rate:


 Number of learners:

 Preferred duration :

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