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Fundamentals of Good Writing




2 Days

About the Course

Our comprehensive writing program is tailored to empower participants with the essential skills to master the art of impactful letters and emails critical for their career growth. Whether composing internal emails or responding to valued customers, this workshop equips participants with the techniques of compelling writing, helping them choose the right format, style, and tone for effective communication.

Key Learning Outcomes:

  1. Crafting Effective Communication: Learn to communicate with clarity and precision, ensuring messages are understood and resonate with the intended audience.

  2. Appropriate Format and Style: Understand the importance of selecting appropriate formats and styles for various business communications, enhancing professionalism.

  3. Tone and Language: Master the art of striking the right tone and using language that promotes engagement and builds positive relationships.

  4. Simplifying Complexity: Learn to simplify complex information, making it accessible and understandable to a diverse audience.

  5. Building Confidence: Gain renewed confidence in writing skills through practical samples, examples, and case studies that reinforce the principles of effective business writing.


Caroline Dawson

Caroline has more than 10 years of invaluable experience as an Editor of lifestyle and technical publications and 20 years teaching business management, environmental and soft-skills communication. As a former journalist, Caroline’s professional work experience as a Corporate Trainer, Keynote Speaker and Learning & Development Consultant; has required her to market the value of her programs and persuade clients to value and understand the urgency of good communication and management skills in the work force. As an ACTA certified WSQ trainer, She has also worked with the Workforce Development Agency of Singapore to develop training content for the Employability Skills System where she successfully attained industry approved competencies in conducting, planning and designing competency based assessments for communication workshops.

Betty Kansekine

Betty Kan-Sekine graduated with honors from California State University. She holds certifications as a Certified Professional Trainer (IPMA, UK) and a Certified Neuro-Linguistic Programming Practitioner (NFNLP, USA). Betty is also an Associate Lecturer at SIM Global Education and a licensed instructor in ThinkBuzan and iMindMap techniques. She is a certified instructor in Dr. Edward de Bono's Six Thinking Hats® Method and Lateral Thinking™ Application, and she holds an Advanced Certificate in Training & Assessment (ACTA) under the Singapore Workforce Skills Qualification framework. Betty served as Director of Client Services at a prestigious San Francisco litigation law firm for over a decade, where her trilingual skills and customer-centric approach earned her a Bronze Medal for Service Excellence from the World Journal in the US.


Meeting Room

Where to Attend :

NUSS Guild House @ Suntec City Tower 5 3 Temasek Blvd, #02-401/402 Suntec City Mall, Singapore 038983

Table Calendar

Public Seminar Dates:

26 & 27 March 2024

Credit Card


$680 per pax. Includes 2 tea breaks and lunch daily.

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